Human Resources

Assistant Director of Admission, Counselor Relations

Department

Enrollment

Overview

The Assistant Director (AD) of Admission plays a significant role in supporting the mission and enrollment goals of Ursinus College, as well as maintaining the academic profile and fiscal health of the college. As a crucial member of the Office of Admission, the AD acts as a significant support for the Director of Admission, as well as other senior members of the Admission team, through strategically implementing a highly efficient, team-based enrollment management model. Utilizing best practices, sound professional judgment, and strategy development, the AD will lead recruitment efforts in an assigned recruitment territory and fully invest in meeting the established enrollment goals of the college. In this position, primary markets include New England and Connecticut, among others.

As a critical team member within the Office of Admission, the AD acts as a role model of exemplary admission practices as well as takes an active role in the campus community. In addition, the AD oversees all aspects of the secondary school and independent counselor relations program. A proactive and nimble approach to evolving environments in application development, project management, and higher education trends is needed for successful outcomes.

Responsibilities

  • Through collaboration with other departmental staff, plan and formulate strategies to attract qualified and interested students to Ursinus College
  • Meet established enrollment goals for an assigned, targeted recruitment territory. In this instance, primary markets include New England and Connecticut, among others
  • Respond to inquiries regarding applications, admission policies and procedures, financial aid availability, and program offerings at Ursinus College through prompt response to phone calls, text messages and email inquires
  • Develop and maintain relationships with prospective students and their families through frequent telephone, email, written and in-person contact
  • Oversees all aspects of an established and effective secondary school and independent counselor relations program, including the execution of the fall fly-in event and spring local counselor program as well as the implementation of a strategic communications and engagement outreach plan
  • Establish relationships with secondary school counselors, and other school administrators when appropriate, through attendance at various recruitment events, as well as continual outreach throughout the admission cycle
  • Serve as the primary liaison between prospective students/parents and college programs, curriculum, and various campus opportunities by conducting interviews and information sessions, as well as through other modes of communication
  • Exercise professional judgment, follow established guidelines and expectations, and consult with senior staff members when necessary in reviewing applications and recommending applicants for admissions
  • Collaborate with Student Financial Services, as well as other campus offices, to provide information necessary for conversion and yield of prospective students
  • Under the supervision and with guidance from the Director of Admission and Associate Director of Admission, assist in planning and execution of several large-scale on-campus and virtual admission events, including events designed to expand the network of high school counselors
  • Participation in extensive travel within the assigned recruitment territory (both domestic and international), in new growth markets, and in other areas as needed, which includes: school visits; college fairs (both in and out of state); specialty recruitment tours; and attendance at special programs hosted by Community-Based Organizations and Partner Programs. Travel can range from 8-12 weeks annually
  • Extremely frequent evening and weekend work required

Requirements and Qualifications

  • Bachelor’s Degree and at least 3+ years of progressively responsible admission, higher education, or related experience
  • An in-depth knowledge of, and passion for, the liberal arts
  • A celebration of diversity, both in the workplace and in student population
  • A high proficiency in multi-tasking as well as strategic thinking
  • Excellent written and oral communication skills
  • A desire to play a significant role in the mentorship and guidance of staff
  • A collaborative and transparent approach to problem-solving
  • A desire to join and foster a dynamic, transformative campus culture
  • A valid driver’s license, US passport and the ability to participate in significant travel
  • Ability to stand in one place for significant amounts of time and ability to lift boxes up to 40 pounds

Preferred Skills and Competencies

  • Master’s Degree and/or 5+ years of admission experience at a regionally accredited, liberal arts institution
  • Experience with data and reporting, and a desire to provide enrollment research support
  • Knowledge of foreign education credential evaluation
  • In-depth knowledge of Slate CRM

Application

Interested candidates should apply here. Once you create an applicant account, you will be prompted to upload your cover letter, resume, and a list with contact information for three references to the applicant database.

Ursinus is an AA/EO employer. Ursinus College does not discriminate on grounds of race, color, national origin, gender, sexual orientation, gender identity or expression, religion, age, creed, ancestry, veteran status, marital status, disability, or other classification protected by applicable law in the administration of any of its educational programs or activities or with respect to employment.