How Can We Help?
The Technology Support Center, located in the basement of the Myrin Library, is the primary customer service unit for Information Technology at Ursinus College. We are charged with making sure technology problems are resolved to your satisfaction. Requests are received at the Tech Center in a variety of ways: through e-mail, firstname.lastname@example.org, walk-up service, and by telephone, (610) 409-3789.
Ursinus Bring Your Own Device
Information regarding personal devices on campus, or questions about what computer to use or purchase.
Accessing/Mapping the Ursinus shared drives, also referred to as the “S” drive.
Hardware and Software Solutions
Laptop support, virus and security issues, damaged hardware, backing up data.
XenApp Remote Desktop and Software
Run certain software applications remotely in a windows environment.
Library & Information Technology maintains three wireless network (WiFi) environments on campus, accessible to all students, faculty, staff and visitors.
From on-demand printing to poster printing, we can assist you with your printing needs.
Information on available software.
Mobile Technology & Cellular Access
Personal device setup and support (phone, tablet, etc.). Connecting Devices to the Ursinus wireless network. With every new student receiving a new laptop and students bringing their own personal devices, we can help connect you to the Ursinus wireless network so you can access the internet and email.
Audio/Visual Equipment and Classroom Technology
Classroom A/V use and support
View the Cable Line-up and find out more about our offerings.
Telephones and Conferencing
Have a question regarding the on campus phones? Setting up a meeting. We can help.
Email Setup and Password Help
Connecting to Email. Assist with password changes and issues.
Campus ID card printing and support for lost or damaged IDs.
After following the above link, enter the information requested to sign in on the webpage by entering your Ursinus username, and password, then click ‘Sign In’. Logging into Okta gives access to the applications and web pages you may use often.
The link above contains information on Password requirements and how to change your password.